What We Collect and Why We Hold It
When you create an account, we collect your name, contact details and a verified identity document. This is required to process withdrawals and confirm eligibility under local law in supported regions. When you deposit using JazzCash, Easypaisa or Raast, we record the transaction reference and amount
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— not your wallet PIN or mobile banking password. We do not store raw card numbers. Browser and device data, including IP address and session timestamps, are logged to detect suspicious access and keep your account secure. We retain transaction records for the period required by
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applicable financial regulations, after which they are deleted from active systems. You may request a copy of the personal data we hold on your account at any time by contacting our support team. Access to this platform and the handling of your data depend on local
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law and are available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.