Reference

Know Where You Stand With 7c444

These terms set out the rules for using 7c444 and your rights as an account holder — covering how your data is handled, what we collect, and how to reach us with any legal query.

Account Holder RightsPakistan-Eligible RegionsData Handling ClarityContact Paths AvailableJazzCash & Easypaisa Scope
7c444 Know Where You Stand With 7c444
HOW WE PROTECT YOUR ACCOUNT

Security, Data and Account Integrity

Account security is handled at the authentication layer — your login uses a one-time password sent to your registered mobile number each session. We do not store passwords in plain text, and account changes like email or phone updates require OTP confirmation before they go through. If something looks wrong on your account, contact support immediately and we can place a hold while we investigate.

Session Authentication Every login triggers an OTP to your registered number. No session opens without that confirmation step, which keeps your account closed to anyone who does not have your phone.
Data Retention Policy We keep your transaction history and registration data for as long as our operating obligations require. You can ask us what period applies to your account through the Help Centre.
Cookie Handling We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your browser at any time without losing your account data.
Data Correction Requests If the details we hold on your account are wrong — name, contact number, or payment reference — submit a correction request through live chat or email and we will update it after identity verification.
REACH OUR LEGAL TEAM

Get in Touch About Policy Questions

If you have a question about how your data is used, want to request access to your account records, or need to flag a legal concern, our support team handles those requests directly. Reach out through any of the channels below and tell us it is a legal or data query — we route those separately to make sure they are handled properly.

Team online

Live Chat

Open the chat widget from your account dashboard. Mention it is a legal or data request and our team will escalate it to the right person.

Email Support

Send your query with your registered account email as the sender. Include your account username so we can pull up your records without delay.

Account Help Centre

The Help Centre inside your account has a dedicated legal and privacy section. You can submit a written request there and track its status.

Common Legal and Policy Questions

These are the questions we get most often about account rights, data handling, and how our terms apply in Pakistan. If your question is not here, open a chat from your account and ask directly.

Access depends on the laws that apply in your location. We do not extend platform access to regions where use is restricted. It is your responsibility to check what local law permits before opening an account.

We collect the name, contact number, and payment method details you provide at registration. This is used to operate your account wallet and verify withdrawal requests. We do not collect your wallet PIN or bank password.

Yes. Send a data access request through the Help Centre or via email from your registered address. Include your account username and we will prepare a summary of what we hold and respond through the same channel.

Submit a deletion request through live chat or email support. We will process it after identity verification. Note that transaction records may be retained for the period our operating obligations require, which we will confirm in our response.

No. Authentication for JazzCash and Easypaisa happens inside those apps. We only receive a settlement confirmation. Your mobile wallet PIN and banking credentials never pass through our systems.

Closing your account stops active data use for lobby and wallet operations. We retain transaction history for the required retention period and will tell you how long that is when you submit your closure request.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.